User Experience - UX / YouTube Playlists

Brand: YouTube

Website: www.youtube.com

Product: YouTube Website / Playlists

Period of Testing: 20 years

Issues occurred: YES

1 / Overview:

YouTube allows users to create their own Playlists in order to organise favorite videos.

2 / Test outcome:

Unfortunately, YouTube Playlists do not sort alphabetically. Finding the name of a chosen Playlist is very confusing and takes too much time, especially for users with many Playlists.

3 / Solution:

YouTube Playlists should be sorted alphabetically in order to follow good practice for Filing Systems.

3 / Has been QALITV approved: NO

User Experience - UX / Asana

Brand: Asana

Website: www.asana.com

Product: Asana Online / Asana for Windows

Period of Testing: 4 years

Issues occurred: YES

1 / Overview:

Asana is a platform for productivity, task management, and collaboration.

The interface is user-friendly, and the visual aspect of the platform is amazing.

Colour coding is used for fast task tracking.

2 / Test outcome:

There is inconsistency between the Online platform and the Windows platform.

Online platform - the week starts with Monday

Windows platform - the week start with Sunday

It creates a lot of confusion, as visual memory is a fundamental part of productivity, and switching between platforms causes issues.

The issue prevented the user from using the Windows platform altogether.

3 / Has been QALITV approved: YES but needs improvement

There should be an option to customise the week to start either on Monday or Sunday in order to match a user's preference.