User Experience - UX / YouTube Playlists

Brand: YouTube

Website: www.youtube.com

Product: YouTube Website / Playlists

Period of Testing: 20 years

Issues occurred: YES

1 / Overview:

YouTube allows users to create their own Playlists in order to organise favorite videos.

2 / Test outcome:

Unfortunately, YouTube Playlists do not sort alphabetically. Finding the name of a chosen Playlist is very confusing and takes too much time, especially for users with many Playlists.

3 / Solution:

YouTube Playlists should be sorted alphabetically in order to follow good practice for Filing Systems.

3 / Has been QALITV approved: NO